Preferences - Help
Although there are tooltips for almost every field on this page, those do not help users that are not using a pointer device
such as a mouse. Also, it may be helpful to see all of the tips in one printable page.
- Username Changes: You can change you username at any time. Once changed, your new username will automatically be displayed wherever your old username was previously displayed.
- Password Changes: To change your password, you must re-enter your current password, then a new password twice.
- Deleting Your Account: To delete your account, you must re-enter your current password, then check the Delete My Account box. You will be asked to confirm the delete.
- Password Recovery File: To insure you never lose access to your account, it is advised that you create a password recovery file. Just check the PW Recovery box, then click Submit. Popups must be enabled or the file cannot be downloaded to you computing device.
- Timezone: So that TT can display times in your local timezone, you must specify your time offset from Greenwich Mean Time. If you are not sure what your offset is, click the "Time Zones" link for a list of offsets.
- Daylight Savings: TT does not automatically adjust for daylight savings time. This is something you must update when your locality goes on or off daylight savings.
- Date Format: TT supports the 3 most common date formats used worldwide. All dates on the site are displayed in the format you select.
- Timeout: TT will automatically log you out from most computing devices after the specified number of minutes of no activity (e.g. you stop working in TT without logging out).
- Thread Activity Days: TT does not automatically delete your Threads unless self-destruct instructions are specified when the Thread is created. You may want to keep old Threads, but not see them every time you log in. This options lets you control what is displayed by default. You always have the option of displaying your old Threads regardless of this setting.
- Auto Termination Days: This option allows you to specify how many days your account can be inactive before it is automatically deleted by the system. This insures that your sensitive communications do not remain in TT's database indefinitely. For privacy reasons, no warning will be sent prior to auto deletion.
- Make "passkey protection" my default: TT provides 2 Privacy levels. Unprotected (recipients are not required to enter a passkey to access Threads) and Protected (passkey required to access Threads). If you will be using Protected Threads more often than Unprotected, you should check this option.
- Make "no TT account required" my default: TT provides 2 Security levels. Trusted (recipients must log into TT to access Threads) and Untrusted (recipients receive a link via email that provides access to Threads without logging in). If you will be using Untrusted Threads more often than Trusted, you should check this option.
- Always Show Unread Messages: Checking this option will cause TT to display Threads with unread messages even if they are older than your Thread Activity Days setting.
- Show Online Status: Checking this box authorizes TT to show another TT user on a Thread you both have access to whether you are online and whether you are viewing the same Thread they are viewing.
- Allow Login From Trusted Locations Only: This is commonly referred to as Two-Factor or Multi-Factor Authentication. Many deem this authentication to be inconvenient because they are challenged any time they log in from a new IP address even if from the same physical location. If you want to prevent unauthorized logins by someone that has your login credentials, you may want to use this option. Beware that any time you log in from a previously unknown IP address, you will be forced to either click a link in an email sent to your primary TT email address or, if you register a mobile number with TT, enter the six-digit pin sent to that mobile device. TT will remember that location for you until you delete all of your trusted locations.
- Show Email Address or Mobile Number: If you uncheck this option, TT will not reveal your email address or mobile device number to any user. This includes any notifications sent to Thread recipients on your behalf. If you want Thread recipients to know that the notification is from you, you should check this option.
- When I am added to someone else's Thread: Assuming you have a verified email address on file with TT, you can be notified via email whenever someone creates a Thread and addresses it to your registered email address. Note that these options will not be available to check if you do not have a "verified" email address on file.
- When a participant replies to any Threads in my Thread List: If you want to be notified when someone posts a reply to any of your Threads, check this option. The reply notification will be sent to the email address from which you sent the Thread.
- When a participant invites someone else to my Threads: When creating a Thread, you have the option of allowing recipients of that Thread to invite other TT users to access that Thread (similar to forwarding email). If you want to be notified via email when this occurs, check this option.
- When I request a "Read" notification for a Thread message: You can optionally request a read receipt for any Thread you create. You can eliminate all read receipts by unchecking this option.
- When I post a new Thread: If you want an email record of each Thread you post including who was invited to the Thread, check this option. Note that no Thread content is ever included in any email notification.
- Anonymize All Inbound and Outbound Email Notifications: If you are concerned about email metadata or content linking you to those with whom you communicate on TT, you should check this option so that notifications sent to you or to others on your behalf will not contain any personal metadata (email address, mobile device number, TT username) regardless of any TT user preferences settings (yours or theirs).
- Optional Notification Text: Although TT provides ample information in new Thread notifications, there are several reasons you may want to override that text with your own. Note that is text is only used for new Thread notifications. If you want to see what TT's notifications contain, click here. Your notification template can contain placeholders for the links and passkeys that TT provides in the default notifications. This gives you total control over what appears in your notifications.
- I do not want ThreadThat to add anything to the above notification: Check this option to supress all text that TT would normally put in a "New Thread" notification. If you use this option, be sure to include placeholders for links and passkeys in your template. Click here for more information.
- Optional Notification Footer: If you are using TT for business purposes, you may be required to include a confidentiality statement at the end of your emails. If so, you can store that statement in TT and it will be appended to every new Thread notification TT sends on your behalf.
- When I am added to someone else's Thread: Assuming you have a verified mobile device number on file with TT, you can be notified via SMS text message whenever someone creates a Thread and addresses it to your registered email address or mobile device number.
- When a participant replies to any Threads in my Thread List: If you want to be notified when someone posts a reply to any of your Threads, check this option. The reply notification will be sent as an text message.
- When a participant invites someone else to my Threads: When creating a Thread, you have the option of allowing recipients of that Thread to invite other TT users to access that Thread (similar to forwarding email). If you want to be notified via text message when this occurs, check this option.
- When I request a "Read" notification for a Thread message: You can optionally request a read receipt for any Thread you create. You can be notified via text message by checking this option.
- Use Mobile Device For Location Verification: If you choose to activate Two-Factor authentication, checking this option causes a six-digit pin to be sent to your mobile device when TT detects anyone is attempting to log into your account from a previously unknown IP address. A check is first made to insure the attempted login was made with the correct password. If so, then the pin is sent to your mobile device and that pin must be entered on the login page to gain access.
- Let me reset my password using this device. Let others address Threads to this device number: If this option is checked and you forget your password, you can get authorization to reset it by entering your mobile number on the password reset page. This will cause TT to send a six-digit pin to your mobile device. Once the correct pin is entered on the password reset page, TT will allow you to choose a new password. It also allows other TT users to address Threads to your 10-digit mobile number instead of an email address. Assuming you have authorized TT to send notifications to your mobile device, you will get notified when any user addresses a Thread to your device number.
- Mobile Device Number: Enter your 10-digit mobile number if you want to receive notifications via SMS text message. This option only works if your mobile service provider has an SMS gateway domain that allows text messaging via email. Not all providers offer this service.
- Service Provider: Select your mobile service provider from the list. If you cannot find your provider in the list, it likely does not support texting via email. Many providers do not offer this option.
- Test: Once you've selected a service provider, you must test to confirm that you have selected to correct provider. A six-digit pin will be texted to the device and that pin number must be entered into the field that appears on the page when the Test button is clicked.